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Penmaen Media create practical digital media and marketing strategies for businesses who want to use the web to grow their revenues. This blog records ideas and tips from my work with media businesses moving to digital and other businesses using the web to find new customers and build customer relationships. You are welcome to comment constructively on articles; if you have a query on the site use the contact us page. You can subscribe to this blog using the link on any post or the RSS logo in your browser bar. Sign up to receive our newsletter using the box lower right. Click the logo above to go to our home page and find out more about our consulting business. Carolyn Morgan.

Future of publishing according to Tim Brooks and Stevie Spring

February 28th, 2010

At Publishing Expo in London last week there was a rather ambitiously titled debate on “The Future of Publishing”. The star turns were Tim Brooks of The Guardian and Stevie Spring of Future. James Hanbury of Incisive was also there, but had few chances to contribute against his more voluble peers. Aside from the enjoyable banter, of which the most memorable soundbite was Stevie referring to the Guardian as “vanity publishing”, there were some interesting observations about the next step for print publishers. The overall mood was upbeat, with all panellists relishing the challenge ahead, but in full knowledge that print will be a far smaller part of the overall mix in a few years’ time. Here’s my take on the major insights: Read the rest of this entry »

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Posted in b2b, business strategy, consumer, news | No Comments »

Creative commercial partnerships for media owners

February 16th, 2010

Advertisers are beginning to return to media owners, but in these uncertain times they are increasingly looking to share risk with the media owner, and seeking deals that link payment to response rates or even business generated from their campaigns. Is this the end of the fixed ratecard, where the advertiser places a bet on the efficiency of the media brand to meet their objectives and the response rate is the client’s problem? Should media owners’ revenues be dependent on the quality of the client’s creative or their ability to convert enquiries to sales? Are there ways to meet advertiser demands part-way? I don’t pretend to have all the answers, but here are some approaches that have worked for media brands I have been involved with, and could help you build a creative ad deal without undermining your commercial revenue: Read the rest of this entry »

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Posted in advertising, b2b, consumer | No Comments »

Building an active professional online network

February 11th, 2010

Business to business media owners planning to strengthen the community of their readers, or stand-alone networking and events businesses are keen to develop active vertical online professional networks, whether in the guise of forums, discussion groups or pure networking sites.  Yet many struggle to build numbers of active members and encourage contributions.  I don’t claim to have all the answers, but below are some approaches that I have seen work for other businesses or on the professional network  that I run myself (it’s the Specialist Media Network on Linked in): Read the rest of this entry »

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Posted in b2b, business strategy, content, events, marketing | No Comments »

What online content will people pay for?

February 4th, 2010

All online publishers, whether they have a traditional print business or not,  are busy searching for the perfect online business model. The consensus appears to be that they need a mix of free content to attract users/readers/customers, and some premium paid-for content. But how can they categorise their content to work out what can be charged for? I’ve assembled five categories, based on a range of examples from traditional and online-only publishers. I’m indebted to Miles Galliford of subhub, whose post on this topic is worth reading, and also to Iain Nicol and Mark Bishop who contributed to the discussion on the Specialist Media Network.  So what content will people pay for? Read the rest of this entry »

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Posted in b2b, consumer, content, marketing | 3 Comments »

Innovation from specialist media pioneers

January 29th, 2010

While mass media and newspapers struggle to find new business models, independent and specialist media are quietly innovating and finding new ways to beat the UK recession and expand internationally.

The Media Pioneers awards have just been launched by the organisers of the Specialist Media Show, to recognise and celebrate entrepreneurial thinking among independent and specialist media owners. Here are the stories of the first five award winners: I hope they inspire you. Get the updates on the latest award winners on the Specialist Media Network on Linked-in; they’ll also be published here and on the Specialist Media Show website. At the show the finalists will be judged. Read the rest of this entry »

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Posted in business strategy, consumer, news | 1 Comment »

Paid content options for b2b publishers

January 21st, 2010

There’s been a flurry of announcements recently about b2b publishers setting up paid content models.  Construction News have put subs-only content behind a pay-wall; Paid content is investigating paid models, and the New York Times has announced it is moving to a metered model.  After the initial focus on newspapers, it’s now the specialist b2b publishers who are testing out new approaches.  The recent closure of Media Week shows that the old model of a weekly magazine filled with news and gossip and a few surveys and opinion pieces just doesn’t stack up.  Most business people are now plugged into a community that circulates industry news through email, blogs, linked-in and twitter.  Where b2b publishers potentially have an edge is in using their knowledge and contacts for creating lead generation or trend forecasting services, or providing useful tools that help people do their job better.  A great example is Emap’s WGSN, who can charge £15k for trend forecasting services.  Here are the main paid content business models that b2b publishers appear to be using: Read the rest of this entry »

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Posted in b2b, business strategy, content, news | 6 Comments »

Building content around people

January 12th, 2010

Media owners often believe it’s their brand, its reputation for quality content and heritage that draw readers and advertisers, but often it’s the people that write for them - the columnists, the experts and product reviewers, that are the main attraction. In specialist consumer and professional b2b markets, the readers themselves are often experts in their subject, and key individuals at suppliers or advertisers are considered worth listening to as well.  In the new world of social media, it’s individuals that have more success on Linked-in, facebook, twitter et al than companies, as their networks are based on personal contacts. Inspired by a great blog post by Ashley Friedlein of econsultancy on tips for successful paid content businesses, which talks about the value of “hijacking” identities online, I have thought about how this can be applied by media owners to rethink how they promote their content. Here are some steps that could help you to build content around people… Read the rest of this entry »

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Posted in b2b, business strategy, consumer, content, marketing | 8 Comments »

2010 priorities for media owners

January 5th, 2010

Now that 2009 is a rapidly fading bad dream, it’s time for media owners to look ahead and set their priorities for 2010. Based on the businesses that I have seen succeed in the last year, and the trends in how people consume media, here’s my take on what needs to be on your to-do list for the next 12 months. Read the rest of this entry »

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Posted in b2b, business strategy, consumer, content, events, marketing | 1 Comment »

5 Essentials for success in media sales

December 28th, 2009

Whether your media revenues rely on selling ad space, airtime, stands or sponsorship, for print, broadcast, events or digital media properties, you need to have a well-equipped media sales team.  Before you get into the HR issues of recruitment, training, development, time-management, incentives or performance management, what are the essential tools you as the media owner can provide to your media sales team that will help them generate the maximum revenue for you?  Here are my top 5 from my own experience managing successful media sales teams in print, events and digital.  Be tough on yourself - until you can award yourself top marks on all five don’t blame the sales team if you are underperforming! Read the rest of this entry »

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Posted in advertising, b2b, consumer, implementation, people and culture | 2 Comments »

Hot topics for media owners in 2009

December 21st, 2009

What were the hot topics for media businesses in 2009?  What provoked discussion and debate?  Based on the stats from my own Penmaen Media blog, looking at both the number of views and the time spent on each article over the last year, some clear trends emerge.  I’ve summarised the top 5 topics, and included links to the most-read articles: Read the rest of this entry »

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Posted in advertising, b2b, business strategy, consumer, content, events, marketing | 2 Comments »

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