Posts Tagged ‘marketing’

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10 tips for SMEs on how online content can drive new business

Monday, September 6th, 2010

What makes your small business different? How do you reach new customers? How do you stay in touch with your current customers?

Using content cleverly on your website and in social media can help you reach more people more quickly and convince them to contact you, rather than your competitors.

Online content - copy, pictures, video, audio - is the key to better results on search engines, external links and convinces site visitors to get in touch. It’s also crucial to making the most of social media - an empty facebook page, blog or twitter feed is a poor advertisement for your business.

Small business owners can gain a huge advantage by thinking like a publisher and planning their online content strategy carefully. Here are ten tips for using online content to attract enquiries and build new business: (more…)

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Posted in SME digital marketing, content, marketing

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Growing an online content business through building trust

Sunday, March 21st, 2010

Traditional and digital publishers alike are grappling with how to build a profitable business around online content.  But the old model of ad-funding isn’t enough anymore.  I believe that specialist publishers can learn from the experience of small niche digital publishing entreprenueurs who have built businesses around online content.  Miles Galliford, one of the founders of SubHub, an online platform for niche publishers,  is currently writing a book on this subject called the Funnel of Trust.  It details a step by step approach to building multiple online revenue streams that seems to work for a wide range of content entrepreneurs.  I have read a pre-publication draft, as Miles is speaking at the Specialist Media Show on 25 May 2010, which I am organising, and he has kindly given permission for me to summarise his first chapter here.  You can get a free PDF of the first chapter if you register to attend the Specialist Media Show.  If you book a ticket to the conference you will get a copy of the final book on the day, hot off the press!  Here are the key steps to profitable online content publishing: (more…)

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Posted in b2b, business strategy, consumer, content, events, news

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Building content around people

Tuesday, January 12th, 2010

Media owners often believe it’s their brand, its reputation for quality content and heritage that draw readers and advertisers, but often it’s the people that write for them - the columnists, the experts and product reviewers, that are the main attraction. In specialist consumer and professional b2b markets, the readers themselves are often experts in their subject, and key individuals at suppliers or advertisers are considered worth listening to as well.  In the new world of social media, it’s individuals that have more success on Linked-in, facebook, twitter et al than companies, as their networks are based on personal contacts. Inspired by a great blog post by Ashley Friedlein of econsultancy on tips for successful paid content businesses, which talks about the value of “hijacking” identities online, I have thought about how this can be applied by media owners to rethink how they promote their content. Here are some steps that could help you to build content around people… (more…)

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Posted in b2b, business strategy, consumer, content, marketing

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How to use content to acquire links and grow traffic

Thursday, December 17th, 2009

The web turns every business into a publisher.  Whether you are a professional services firm, a niche retailer or a bespoke dressmaker, if you want to be found online by new customers, you need to attract quality traffic to your website. The most effective way to do this is by building up relevant, authoritative inbound links - which help to source the right type of visitors, and also improve your natural search rankings.  So how do you go about building quality links?  The best route is specialist content - even if you don’t think of yourself as a publisher, you are an expert on your product or service and understand your customers’ problems.  Content is far more compelling than paid-for directory links, as it engages the customer on the point of a purchase decision and positions your business as providing useful advice.  First you need to identify your target audience, and work out their main concerns and where they need help.  Then build a list of target sites to link to: they need to be relevant, the sort of places your customers go, and have good page rank.  Then you are ready to start using content to acquire links and grow traffic… (more…)

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Posted in SME digital marketing, b2b, consumer, content, marketing

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Turn your media brand into a meeting place

Sunday, November 15th, 2009

Most publishers - whether print-based or online - are rightly obsessed with content.  Not surprising, it’s the tangible output of their efforts.  It’s easy to assume that a media brand is simply the sum of the content it creates.  But that ignores the magic of media brands - that their content brings together an audience of like-minded people.  In the old days, this simply provided a handy target group for advertisers, but now that technology allows the audience to answer back, it also provides both a fabulous source of new content, and also a value in the connections between the members of that group.  Now that there are many other routes for advertisers to reach audiences, and it is harder to charge a premium rate for content alone, I believe that the future of media brands is linked to their ability to turn their brand into a meeting place, and drive real value from their contributions and connections.  It’s important to let go of the temptation to broadcast, and simply host the conversation, rather than hogging all the airtime.  Here’s some practical ideas for how to transform your media brand, and importantly, create value. (more…)

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Posted in b2b, business strategy, consumer, content, marketing

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Why content is marketing

Sunday, October 25th, 2009

Newspapers are frantically experimenting with paywalls for online news content, trying to plug the digital dam when the combined force of Google, Twitter and the BBC is bearing down on the far side.  I’ve previously argued that news has always been a loss leader: broadcasters have cross-subsidised news and documentaries with drama and light entertainment; newspapers have cross-subsidised with lifetyle copy and related advertising.  These media behemoths need to pick up some lessons from b2b publications, and also from the marketing departments of non-media products and services who are increasingly embracing social media.  Here’s some steps to making the switch to thinking of your content as your marketing… (more…)

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Posted in b2b, consumer, content, marketing

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Working effectively with digital agencies

Monday, July 6th, 2009

I’ve just completed a series of presentations to about 250 SMEs across the East Midlands on how to select, and build a good working relationship with, digital agencies, whether they build and design websites, enhance SEO and PPC, run an email marketing campaign, or advise on ecommerce or social media.  Digital is a particularly tricky discipline as most business owners have limited knowledge and can feel at a disadvantage. I’ve had plenty of feedback from my audiences both on common pitfalls and secrets of success.  Whilst this is primarily based on the experiences of smaller businesses, I believe many of these five key principles apply equally to larger client-agency relationships. (more…)

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Posted in SME digital marketing, b2b, consumer, implementation, marketing

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How online video content can grow your business

Wednesday, May 27th, 2009

If your business website has a tight budget and a small team, then you may well have dismissed video as an impossible dream, just way out of your reach.  The grainy content of self-filmed shorts on YouTube just isn’t professional enough for most businesses.  However, with new video production and streaming services targeted at SMEs, it may be time to reconsider.  Basic streaming players start at just £1500, with more sophisticated branded channels with several videos costing from £500 a month.  To inspire you to think again about online video content, here are five ways in which it can help grow your business: (more…)

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Posted in b2b, business strategy, consumer, content, marketing

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How to add value to your website using images

Thursday, May 21st, 2009

It’s easy to become fixated on online content as being purely text-based, with the focus on keywords and links.  We all know that pictures are worth a thousand words, and can quickly communicate your brand values.  We also know that many people scan images on a page before they settle down to read the text.  In my past life as a magazine publisher I was well aware of the importance of picture captions, and many magazines such as Q and Empire built a large part of their brand value around witty captions.  Just take a look at Shortlist, run by Emap alumnus Mike Soutar, for an object lesson in caption writing.  The modern version of the picture caption is the tag, which can send your fabulous images to new places and people across the web.  So how can you capture the value of images on your website?   Here are some ideas to inspire you to build an image gallery and use it to drive your online revenues: (more…)

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Posted in consumer, content, marketing

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How a blog can grow your business

Monday, May 4th, 2009

The common view of bloggers is as maverick commentators, lone individuals on a mission to explain their views to the world.  But the same software that independent writers can use to broadcast their thoughts online is also highly useful to businesses on a limited budget who want to quickly grow their traffic, establish a reputation and reach new customers.  This article explains some of the key benefits of blogging for your business. (more…)

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Posted in SME digital marketing, b2b, consumer, content, marketing

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