Posts Tagged ‘referrals’

10 tips for online networking for SMEs

Sunday, June 27th, 2010

Small businesses tend to win business through referrals, and are recommended by people who already know the principals.  How can SMEs accelerate this natural process to win more business more quickly?  Here are my top 10 tips for using online networking tools to speed up the traditional methods of making personal contacts and building a reputation.  They are based on my own experience and other SME’s whom I admire or have worked with. There’s a presentation that goes into more detail on the Penmaen Media slideshare page. (more…)

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Posted in SME digital marketing, marketing

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Creative commercial partnerships for media owners

Tuesday, February 16th, 2010

Advertisers are beginning to return to media owners, but in these uncertain times they are increasingly looking to share risk with the media owner, and seeking deals that link payment to response rates or even business generated from their campaigns. Is this the end of the fixed ratecard, where the advertiser places a bet on the efficiency of the media brand to meet their objectives and the response rate is the client’s problem? Should media owners’ revenues be dependent on the quality of the client’s creative or their ability to convert enquiries to sales? Are there ways to meet advertiser demands part-way? I don’t pretend to have all the answers, but here are some approaches that have worked for media brands I have been involved with, and could help you build a creative ad deal without undermining your commercial revenue: (more…)

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Posted in advertising, b2b, consumer

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Inviting your best customers into a club

Wednesday, March 4th, 2009

Once your customer has just purchased from you, whether they have bought online, taken part in an event, or paid for a subscription, you need to invite them into your club, make them feel special and keep learning from them.  Here’s some ideas that were inspired by successful alumni programmes, and could apply equally to media, events, training or allied businesses: (more…)

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Posted in SME digital marketing, b2b, consumer, marketing

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